Following research done by Ohio State University, Upworthy.com published a list of six elements of an effective apology. At this season of self-reflection and reconciliation, these are good reminders that saying I am sorry is only this first step. Here are the six elements:
First, an expression of regret. In other words, say you're sorry.
An explanation of what went wrong.
An acknowledgment of responsibility: It's my fault.
A declaration of repentance – I won't let it happen again.
This is another big one: offering to make it right.
Lastly, a request for forgiveness.
If you would like to see the whole story, here is the link: http://www.upworthy.com/the-6-elements-of-an-effective-apology-as-shown-by-one-of-the-best-apology-songs-ever